Contact Us
| Need to get in touch with us? We'd love to hear from you! We're here to assist you with whatever you need; whether you have a product question, want to edit your order, make changes to your shipping details, or check your order status, we've got you covered. Make sure to check out the FAQ section as your question might be answered there. Can't wait to hear from you! |
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If you see a chat bubble in the bottom left hand corner of your screen that means we're online and ready to answer your questions! Chat is best for non-order specific questions, but we'll do our best with whatever questions you may have. |
We're online and available to answer your questions via email every weekday. Please provide any details we may need to solve your issue in your initial message. Fill out the form below to send us an email and we'll get back to you within 24 hours. |
| FAQ |
| How can I track my order? | Your USPS tracking number will be sent to you via email and/or SMS once it is available, typically within 2-3 of placing an order. Make sure to check your spam or promotions folder if you have not already whitelisted support@nobrimco.com, as it is possible our alerts are being filtered out of your inbox. |
| How do I return or exchange my order? | You may start your return or exchange by requesting a prepaid shipping label here. Your request will be approved within 2 business days and you will receive your shipping label along with return/exchange instructions via email. |
| How do I cancel or edit my order? | Requests to cancel or change your order must be made within 24 hours of the order being placed. In your message please include the order # and/or email address associated with the order and the change you would like to make. If you provided an incorrect shipping address please include the correct address in your initial message. |
| Question about an order? Make sure to include your order # or the email address associated with your order for a faster resolution to your inquiry. |